In a world with increasing competition and fragmentation of industries, I believe that leveraging the power of Operational Efficiency and Logistics can differentiate an organisation from the rest. I am skilled at driving growth using this and managing complex Supply Chains, having successfully established multi-million 3PL functions from the ground up.
Spearheaded the establishment of Ecommerce Operations for Jumbo’s Omnichannel E-Commerce business, using its own network of 50+ bikes, vans and line haul vehicles. Achieved up to 85% next day B2C delivery (>98% overall for B2B) in UAE.
● Customer journey management and how to achieve customer delight
● Last Mile delivery software selection and project implementation, managing project life cycle
● Managing analytics, making decisions to improved efficiency based on the same
● Improve fulfillment, fill rate efficiency, automation of inventory replenishment
● Order geography and time heat maps
Managed multi country LMD operations in KSA, Egypt & UAE for an E-Commerce Marketplace. Own / outsourced Fleet Management,
Managed multiple warehouses with large teams across GCC. Implement new transportation & fulfillment initiatives.
Multi country Logistics business strategy for customer journey management, compliance & launch of end-to-end Logistics operations including procurement & shipping
Technical evaluation, workflows, selection & project implementation, technical integration with cross functional team & project life cycle
Airlines, agents management, how to get best air freight rates
Sea Freight management, multiple vendor management, reverse auctions, Annual Rate Contracts
Land movement within UAE, Cross Border, Last Mile Delivery, E-Commerce Delivery, Fleet Management
I was heading 3PL business unit ; 18m+ AED revenue from 3PL clients across government, hospitality, renewable energy, & consumer electronics sectors. Have good grip on P&L, accounting & operations management.
Multi country Logistics business strategy direction, Project & Program Management for defining, designing, finance, customer journey management, compliance & launch of end-to-end Logistics operations including procurement, shipping & transportation, fulfillment, last mile delivery, etc., of an E-Commerce Marketplace startup, with responsibility of managing multi country operations including KSA, Egypt & UAE. Managing projects to set up large fulfilment centers across 3 countries. Demand / Supply planning for inventory Imports from China, Europe and USA as well as export to the rest of the world. International & Global vendor development for 3PL, Fulfillment, Quality Control, CMS (content management), Photography, packaging
All Rights Reserved ™ Shailen Shukla 2022